Guides

What your phone is
costing you.

No jargon. What missed calls cost, what answering them costs, how to measure your own, and what the fixes actually involve — including the ones that don't cost anything. Written by the person who builds the thing that fixes it.

CostsOctober 21, 20264 min read

What an answering service costs: live, AI or a receptionist

A live answering service's 50-minute plan is $99 to $250 a month, and minutes past the plan cost extra. AI services start around $25 to $150, and some are free for a few calls. A part-time receptionist in Phoenix runs about $2,050 a month and covers office hours only.

Read it
The mathJuly 30, 202610 min read

What one missed call actually costs your shop

Not the price of the job — the real number, once you count the lifetime of the customer and the money you already spent to make the phone ring. Plus how to measure your own missed calls for free, and four fixes that cost nothing.

Read it

New guides go up most weeks.